AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS
Dear user If you do not want to be bound by the Terms and Conditions, you must not use the Website or the PASAND APP Services. The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").In these Terms, references to "PASAND member" shall mean the end user accessing the Website/services, its contents or using the PASAND Services offered. PASAND member also includes persons such as father, mother, and brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom.
The terms "You" and "User “shall be interchangeably used for PASAND member
"PASAND Services" means a collective reference to
the PASAND service provided by PASAND.APP
PASAND acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of PASAND’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. PASAND may also be able to assist you to create your profile; however, you must have a valid/operational mobile phone number and an email id and by calling on the number on CONTACT US. The profiles in the database of are classified broadly on the basis of language and region for the ease and convenience of its member / customer. Members are provided with free/paid access for searching profiles from the database, as per the partner preference set by you (on the Website/Applications -(App) and you can shortlist the profiles in which you are interested .
A) Membership and rights of admission is reserved solely
I. Indian Nationals & Citizens.
II. Persons of Indian Origin (PIO).
III. Non Resident Indians (NRI).
IV. Persons of Indian Descent or Indian Heritage
V. Persons who intend to marry persons of Indian Origin.
B) Further in capacity as PASAND member you confirm that you
I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);
II. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin
C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in PASAND Website/App on behalf of them or is accessing the PASAND Website/App on behalf of them implies that you have taken their consent for their profile creation in PASAND and for accessing the PASAND Website/App.
A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters .We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if PASAND requires additional details you agree to provide it. You may also give a call or Whatsapp on our mentioned phone number for us to call you back and assist you in getting your profile registered on our website/App.
B. If at any point of time PASAND comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, PASAND APP shall have full right to suspend or terminate (without any notice) your PASAND membership and forfeit any amount paid by you towards PASAND membership fee and refuse to provide PASAND service to you thereafter.
C. PASAND also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the PASAND members in their profile.
D. Registration of duplicate profiles of the same person is not allowed in PASAND Website/App. PASAND shall have full right to suspend or terminate (without any notice) such duplicate profile.
E. You acknowledge and confirm that your registration with
PASAND and the usage of PASAND services is with the bonafide intention of
marriage and not otherwise. PASAND Membership is restricted strictly to the
registered PASAND individual member only.
Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of PASAND and nor use the PASAND Service or PASAND members data for any commercial purpose, and PASAND reserves its right to initiate appropriate legal action for breach of these obligation.
You are responsible for safeguarding the confidentiality of your PASAND login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account.
Role and Responsibility of PASAND.APP
A. PASAND's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.
B. The profile search conducted by any PASAND member and the matches shown thereof are automatically generated by PASAND, and based on the partner preference set by you. In the event of PASAND member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.
C. PASAND does not prohibit any PASAND member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
D. PASAND cannot guarantee or assume responsibility for any specific results from the use of the data available from the PASAND service.
E. PASAND shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.
F. PASAND cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the PASAND servers.
G. PASAND does not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.
Role and Responsibility of PASAND Member
A. You shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.
B. Any information / data required by PASAND for using the PASAND services shall be provided by the PASAND Member, as and when so sought by PASAND.
C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. PASAND shall not be liable for short coming due to any misrepresentations made by any of its PASAND members.
D. To get better search results, PASAND Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and PASAND shall retain their right under clause 2 (b) of this terms and conditions.
E. PASAND Members are advised to refrain from:
i. entering into any financial transactions with prospects. PASAND Members shall not seek financial help or provide financial help from / to the other PASAND Members
ii. Using abusive language when they communicate with the other PASAND Members.
iii. being discriminative or using racial comments etc.
iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
v. Entering into physical relationship with any prospect before marriage.
vi. Violating any law for the time being in force.
vii. From mentioning details of other matrimonial services while sending personalized messages
F. PASAND Members are expected to be cautious of prospects who ask for favors, money etc. or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.
G. The PASAND members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free PASAND member, and in the event you have availed paid PASAND package, you can send personalized messages to prospects to show your expression of interest/replies. PASAND member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
H. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.
I. If the PASAND Member fails to update in PASAND website/App, any change in the particulars furnished in their profile/ then the PASAND membership may be suspended by PASAND at its sole discretion.
J. PASAND member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate PASAND for removal/deletion of their profile.
K. PASAND Members agree to use secure devices, software and networks in a private place for accessing the PASAND services.
L. PASAND Members shall not probe, scan or test the vulnerabilities of the PASAND Website/App or any network neither connected to the Website/App nor breaches the security measures instituted by PASAND.
M. You shall also not make any payment / transfer any amount to account of any employees. All payments shall be made only to PASAND account.
N. PASAND members are expected to raise queries to resolve their complaints and grievances and shall not air their grievance/complaints in social media.
Privacy of Membership
Refund & Cancellation Policies
We offer a full money-back guarantee for all purchases made on our Website & App. If you are not satisfied with the services that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.
After the 7-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first one week after their purchase to ensure it fits your needs.
If you have any additional questions or would like to request a refund, feel free to contact us.
Customer Care / Customer Service
In the event you come across any concerns in our service, then please be free to contact us:
Email ID: firstname.lastname@example.org
Contact No: +91- 9521665235